• Garh Rd, Near Nutema Hospital, opp. Medical College, Sector 6, 
    Jagrati Vihar, Meerut, Uttar Pradesh 250004
  • Phone: 9897001981
  • Email: visioncareindiasseh@gmail.com
INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! At Visioncare Opticals, we ensure that you receive the exact product shown in the picture. Every image on our platform is a true representation of the actual product. However, minor variations in color or texture may occur due to lighting or screen settings — but the design, quality, and features remain identical.

Where can I view my sales receipt?

You can view or collect your sales receipt directly from Visioncare Opticals at the time of purchase. If you’ve made an online or digital payment, your receipt will be shared via email or WhatsApp after the transaction. You can also request a duplicate copy anytime from our optical store or customer support desk.

How can I return an item?

To return an item at Visioncare Opticals, please follow these simple steps:

  1. Visit our store or contact our support team within the return period mentioned on your bill.

  2. Ensure the product is unused, undamaged, and in original packaging with the receipt.

  3. Our team will inspect and process your return or exchange as per our return policy.

For more details, you can also call or visit Visioncare Opticals — we’re happy to assist you with a smooth and hassle-free return experience.

Will you restock items indicated as “out of stock?”

Yes, at Visioncare Opticals, we regularly restock popular items that are marked as “out of stock.” Our team constantly updates inventory to ensure you get your favorite frames and lenses back soon. You can also check with our staff or leave your contact details, and we’ll notify you once the product is available again.

Where can I ship my order?

You can ship your order to any location within our delivery service area. During checkout at Visioncare Opticals, simply enter your complete shipping address, and our team will ensure safe and timely delivery to your doorstep. For areas outside our standard delivery zone, you can contact our store for special shipping assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS